TERMS AND CONDITIONS This website www.icaniwill.se (“Website”) is operated by ICANIWILL AB, VAT SE556902667601 (referred to as ICANIWILL/we/our/us). These General Terms and Conditions apply to all use of the Website and the Webshop. ICANIWILL reserves the right to change the terms and conditions from time to time. The current version of the General Terms and Conditions are those accessible on the Website.
ABOUT ICANIWILL.SEAll content on the Website and the Webshop, including without limitation designs, text, illustrations, photographs, logos, images and film, are the intellectual property of ICANIWILL or its content suppliers and all trademarks and/or company names mentioned, displayed or otherwise indicated on the Website are the property of their respective owners. The Website and Webshop and their content may only be used for personal, non-commercial, purposes.
Nothing contained on the Website or Webshop should be construed as granting, by implication, estoppel or otherwise, any license or right to use any material appearing on the Website, except to the extent permitted by mandatory law, without our prior written approval or the written approval of such third party that may own the rights to the material displayed on the Website.
The Webshop and its content are provided on an “as is” basis without any warranties of any kind, either express or implied, including with respect to fitness for a particular purpose and as to the Webshop’s operation or content. ICANIWILL disclaims all warranties, expressed or implied, to the extent permitted by applicable laws. ICANIWILL disclaims any and all liability for any and all damages arising from the use of or inability to use the Webshop.
SHOPPING AT ICANIWILL.SEOrders shall be placed on the Website. It is essential that you examine our confirmation of your order to ensure that it is correct. In case of error or if you wish to modify your order please contact us immediately. Due to Swedish legislation we are obliged to demand a written permission from a legal guardian when the customer is below 18 years of age.
AVAILABLE STOCKAll data shown on product level, are data in connection with ICANIWILL warehouse. When we receive new deliveries of a product to the warehouse or if a product is sold out, data might change.
GOODSPictures and images on the website are for illustration purposes only. Be aware that the colors of goods as shown on the website will depend on several factors, such as your display settings. You will find a description of product details and what is included with the product in the corresponding written description.
All goods are subject to availability and we may not be able to accept and supply your order. We reserve the right to withdraw any goods from sale at any time, and our only liability to you for withdrawing any goods will be to refund any money paid to us for such order, by crediting your credit card. If you have placed an order which we are not able to deliver and therefore cannot accept, we will make sure to contact you as soon as reasonably possible.
PAYMENT AND PRICES
PAYMENTWe accept Visa and Mastercard. We do not accept American Express or Diners Club. Our partners PAYPAL / KLARNA will check that the card is valid and that the amount is available. The order is complete when you receive an order number. In this connection you will also get an email confirmation. If you want to pay after receiving your goods you can use Klarna and get an invoice which you pay directly to Klarna within 14 days of your purchase. The invoice will be sent to you with your order and needs to be paid within 14 days after receiving it. You need to be 18 years of age to use Klarna as a payment method. This method is available for Sweden.
PRICESAll prices listed on the website include Swedish value added tax of 25 %. Charges for toll and taxes might be charged by the authorities in the receiving country depending on the legislation in that country. Such charges shall be paid by the customer. ICANIWILL cannot inform the customer about these charges and the customer is responsible for the administration for payment and the payment of such charges.
DELIVERY - SHIPPINGLATEST NEWS: At the moment we at being forced to stop selling and shipping to the US. We are working on the issue and will see if we can resume shipping to the US in the future.
All prices are listed exclusive of freight charges. The freight charge is added to the price and shall be paid by the customer. The freight charge is announced when placing an order.
WHAT IS THE DELIVERY TIME AND COST?
Our ambition is to ship your order as soon as possible, often the same day! Remember that delivery time might be longer during periods of sales and public holidays.
Standard shipping time and rates. Note that order above 600 SEK / 118 $ / 100 € have free shipping:
Sweden 1-3 business days – 49 SEK
Europe 4-7 business days – 8 €
Outside Europe 10-12 business days – 10 $
Express shipping: UPS
Worldwide 1-3 business days - 18 € / 22$
WITHDRAWS AND RETURNSOur goal is that you shall be completely satisfied with the product or the products you purchase from us. If you order from the Website you have a right to withdraw from this contract, regardless your reason, within 14 days from receiving the product. If you exercise your right of withdrawal you must return the product to us, please find the return address below. You have to return the product without undue delay, and in any event no later than 14 days after the day you sent us the notice of withdrawal. Please enclose a return note with order nr and kindly return the product in its original packaging. When withdrawing your purchase you will have to pay for the cost for returning the product to our warehouse. No returns or exchanges are accepted for products purchased on sale.
Return address: ICANIWILL ABTurebergs Allé 419162 SollentunaSweden
RETURN POLICYYou can return products within 14 days. Please send us the parcel back to us, at ICANIWILL AB, Turebergs Allé 4, 191 62 Sollentuna, Sweden. When returning goods, shipping is at your own expense but when exchanging size we will pay for the shipping back to you with the new size. Please note that all products returned have to be in its original condition for a full refund, including labels and box etc. Add a note with your order nr and information regarding the change/return.
PERSONAL DATAWe must collect your personal information to fulfill the agreement. Personal information is considered any information that directly or indirectly can be connected to an individual. The information submitted at registration is registered and handled by ICANIWILL. You have a right to request once a year an extract of the information that is registered about you. If any information is incorrect, incomplete or deceptive we will of course correct it if you inform us. You can also request for having the information about you deleted. ICANIWILL only uses the information to fulfill the agreement and does not sell the personal information to any third party. By accepting these term and conditions you also accept that ICANIWILL collects and handle your personal information.
SECURITYICANIWILL is conducting serious and ambitious work regarding security and continuously upgrading and updating our efforts to maintain this site a safe place for our customers.
Any attempts to defraud, use false or stolen credit card data, access another person’s shopping account or similar attempts or other criminal misconduct will be reported to the police authorities. We are tracking IP addresses in order to use these in criminal investigations and proceedings.
FORCE MAJEUREIf ICANIWILL fails to comply with its obligations according to these General Terms and Conditions because of unusual adverse circumstances outside of its control due to Force Majeure, ICANIWILL will not be responsible for the consequences. A Force Majeure is at the event of war, civil war, revolution, riot, governmental measures, strike, lockout, blockage, failure of electricity, telephone or internet service, natural disasters or similar events.
DISPUTESWe do our best to make all our customers satisfied. We always try to satisfy you if something is wrong with your purchase. If we cannot settle we recommend you to file a complaint with The National Board for Consumer Complaints (Allmänna Reklamationsnämnden) for an independent examination. We always pursue with The National Board for Consumer Complaints recommendation.
CUSTOMER SERVICEIf you have any questions, something with your order is wrong or if you for any other reason want to contact us, our customer service will be glad to assist you.